The Digital Granny | Paula Forbes
Last Updated: September 8, 2026

These Terms & Conditions govern your use of The Digital Granny website and your purchase or use of products, services, coaching, educational materials, and other resources offered by Paula Forbes (“we,” “us,” or “our”).

By accessing this website or purchasing a product or service from us, you agree to these Terms & Conditions.

SERVICES AND EDUCATIONAL PURPOSE

The Digital Granny provides business coaching, education, digital products, tutorials, resources, and other business-related services.

Information provided through our website, products, coaching sessions, communities, videos, emails, and other materials is for educational and informational purposes.

You remain responsible for your own business decisions, actions, implementation, and results.

PRIVATE COACHING

Private coaching sessions are intended to provide personalized business education, guidance, feedback, and support based on the information you provide.

Purchasing coaching does not create an employment, partnership, joint venture, fiduciary, legal, accounting, or financial-advisor relationship.

Specific policies concerning scheduling, cancellations, rescheduling, missed appointments, and refunds for private coaching are governed by our Coaching Session Policy, which is incorporated into these Terms & Conditions.

PAYMENT

Prices are displayed at the time of purchase. By submitting payment, you represent that you are authorized to use the payment method provided and agree to pay the amount shown at checkout.

Payment must be successfully completed before a paid coaching appointment or other paid service is confirmed.

REFUNDS AND CANCELLATIONS

Refund eligibility varies by product or service.

Private coaching purchases are subject to the Coaching Session Policy presented at or before booking.

Policies applicable to other products, memberships, programs, or services may be provided separately at the time of purchase.

COACHING RECORDINGS

Private coaching sessions may be recorded when disclosed to you and with any consent required by applicable law.

When a recording is provided to you, it is intended for your personal use unless otherwise stated.

You may not sell, distribute, publish, upload, reproduce for commercial purposes, or otherwise make the recording publicly available without written permission from Paula Forbes.

INTELLECTUAL PROPERTY

Unless otherwise stated, content created and provided by The Digital Granny, including training materials, videos, written materials, templates, graphics, frameworks, downloads, and other original resources, is owned by or licensed to Paula Forbes and is protected by applicable intellectual-property laws.

Purchasing a product, service, or coaching session does not transfer ownership of our intellectual property to you.

Unless your specific purchase expressly includes resale, redistribution, commercial-use, or other licensing rights, materials are provided for your personal use and may not be copied, resold, redistributed, shared, or presented as your own.

CLIENT RESPONSIBILITY

You agree to provide accurate information and to participate in coaching and educational services in good faith.

You are responsible for deciding whether and how to implement any information, suggestions, strategies, or recommendations discussed.

NO GUARANTEE OF RESULTS

Business outcomes depend on many factors outside our control, including your actions, implementation, experience, market, audience, offer, effort, and other circumstances.

We do not promise or guarantee specific business, financial, audience-growth, sales, lead-generation, or other results from coaching or educational services.

PROFESSIONAL ADVICE

Our content and coaching do not constitute legal, tax, accounting, investment, medical, or other licensed professional advice.

When your circumstances require professional advice, you should consult an appropriately qualified professional.

TESTIMONIALS

Testimonials and client experiences displayed on our website represent the experiences and opinions of the individuals providing them. They are not promises that every person will experience the same outcome.

ACCEPTABLE USE

You agree not to misuse our website, products, services, coaching materials, or systems; attempt unauthorized access; interfere with website operation; violate applicable law; or use our intellectual property in a manner not authorized by these Terms.

THIRD-PARTY SERVICES

We may use or link to third-party platforms and services for website hosting, payments, scheduling, email, video meetings, community features, or other functions.

We are not responsible for the availability, policies, security, or operation of independent third-party services.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, Paula Forbes and The Digital Granny will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our website, products, services, or coaching.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the website or services after changes become effective constitutes acceptance of the updated terms to the extent permitted by law.

GOVERNING LAW

These Terms & Conditions will be governed by applicable law. Any specific governing-law or venue provision should reflect the jurisdiction in which your business is legally established.

CONTACT

Questions regarding these Terms & Conditions may be directed to:

Paula Forbes
The Digital Granny
Email: paula@thedigitalgranny.com